Frequently Asked Questions

Everything you need to know about working with us

A: We are a source manufacturer with 10 years of experience, and our factory is located in Jinhua, Zhejiang. We possess our own R&D team, production workshops, and quality control system. You are welcome to visit us at any time, either via video call or an on-site visit.

A: Our production facility covers an area of ​​[3,000] square meters, and our average monthly capacity reaches [20 million units], ensuring the punctual delivery of large-volume orders.

A: Yes. We have passed on-site verification by [SGS]; you may contact our sales manager to request the latest certification report.

A: Yes, we do. Please ensure that all print files are provided in CMYK format.

A: There is no MOQ requirement for standard products. For new clients engaging in their first collaboration with us, we support small-batch trial orders to assist you in testing your local market.

A: Custom samples typically take [5] days to produce. The sampling fee can be fully refunded once a subsequent bulk order meets the specified volume requirements.

A: Our products comply with major international standards. We currently hold certifications such as [FSC / ISO9001 / ISO14001 / ISO45001], ensuring smooth customs clearance for your products in your target markets.

A: We implement a rigorous four-stage quality inspection process: 1. Incoming inspection of raw materials; 2. Mid-production spot checks; 3. Full inspection prior to packaging; 4. Final random inspection before shipment.

A: We accept T/T (Wire Transfer), L/C (Letter of Credit), and Western Union. Typically, we require a 30% upfront deposit, with the remaining 70% balance payable upon presentation of a copy of the Bill of Lading.

A: Once the deposit and samples have been confirmed, the lead time for standard orders is typically [15] to [20] days. The exact timeframe depends on the order volume and production schedule.

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